2012-04-11 / Business

MacSolutions Plus adds new services

Six months after opening a new store in Eastern Hills Mall in Clarence, MacSolutions Plus, an independent Apple specialist store, is expanding the list of services it offers.

These new services include a trade-in program allowing customers to trade in their old Mac, personal computer or other portable electronics and receive a check for the value of their trade-in.

Also offered is remote service that allows customers to receive assistance without the need for them to leave home or work. Customers go to MacSolutionsPlus.com and start a remote session, allowing a MacSolutions Plus specialist to control the customer’s computer through a secure connection. Remote service typically saves customers money because it is billed in 15-minute increments, versus on-site service, which is billed at a minimum of one hour, according to information from MacSolutions Plus.

The store also offers the Diamond Service Accidental Damage Warranty, which covers cracked screens, liquid damage and other issues and is available for new Apple products purchased at MacSolutions Plus.

The store is located across from Dave & Buster’s in the mall and is open from 10 a.m. to 9 p.m. Monday through Saturday and from noon to 5 p.m. Sunday.

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